About us

ElastaLink truly is a different kind of telecom service provider. We believe that technology should be flexible, accessible, and intuitive to use. Communication equipment, data centres and networks should work together to create a seamless environment allowing your business to grow. At ElastaLink, we work to understand your business and create a fully integrated, secure and redundant system that is customized to meet your needs. Through PC as a Service we can dramatically reduce up-front capital costs and provide a controlled and fixed monthly cost. Your firm will gain a technology solution serving all your locations. ElastaLink’s clients eliminate the need to deal with up to half a dozen or more vendors thereby reducing costs and aggravation while increasing productivity and profits.

Service providers typically purchase technologies developed by network equipment vendors and then depend on the vendors to develop new capabilities or services. Unfortunately, this creates a small opportunity for customization, as service providers leverage the same equipment from the same vendors and deliver the same cookie-cutter service.

ElastaLink is different. Our roots and passion are in research and development, which led us to develop in-house service platforms and a vast array of customization options. Our team of telecom experts has worked with vendors and service providers in Canada and overseas. For more than 20 years, we have been working with and implementing cutting-edge technologies, including those that may not have been widely used in North America. This diversity has increased the security and flexibility of our systems while maintaining competitive cost points. Our service platform and infrastructure network is located at our data centres in Ottawa and Montreal and extend over multiple Points of Presence (PoPs) across Canada.

We are not a reseller we are service provider! We partner with major national and international carriers to further extend our reach. To ensure high quality and security, we manage every connection delivered to the client’s site. Whether the connection to your office is delivered over a copper wire, optical fiber or wireless technology, we monitor it end-to-end, to resolve any network problems before they become an issue. ElastaLink’s team will be there from the initial solution planning, through the design process, as well as implementation and then offer ongoing support.

Personal attention makes ElastaLink the team to call for all your growing IT needs, allowing you to take care of business instead of pouring time, money and effort into managing multiple technology and service providers. We focus on delivering solutions and services in three key categories:

 It is our responsiveness and attention to your needs that sets us apart. Contact us today to see how we can optimize and future-proof your IT infrastructure.