From boutique resorts to large national and international chains- we can tailor phone, data and security services to increase guest satisfaction and reduce costs while meeting regulatory compliance requirements.
Improve guest experience and exceed expectations for service quality and efficiency.
Secure wireless hot spots with branded sign-up page.
Elastalink offers fully managed unified communications solutions that can be integrated with your hotel management applications. Our full suite of wireless networking solutions offers secure, high quality guest connectivity. Highly flexible voice communications services support seasonal demand and lets you provision only what you need.
Feature rich phone services
Advanced voice services offer fast provisioning, low long distance rates and detailed billing for fast check in and check out your guests are looking for.
Fully integrated booking applications
Your booking application can now offer click to call functionality and full website integration for faster response times and greater competitiveness.
Secure wireless networking
Our WiFi solutions offer connectivity for your staff and guests in every corner of your property. Separate SSIDs ensure guest traffic separation for security and compliance.
High quality video surveillance
Non-intrusive IP Cameras offer monitoring that can be viewed locally or remotely. Combined with discrete paging systems they to increase security and guest responsiveness.
See more for Hospitality related services
Elastalink’s phone service solution is uniquely suitable for your organization as it can easily integrate with hospitality reservation applications and billing reports. From a switch board routing, paging, to find me follow me, and extension roaming, you can provide a better customer service and keep your team productive. We can facilitate a full spectrum of guest phone service requirements as well as your office needs while using the same infrastructure to keep the costs down. You will be able to differentiate your offering by providing inexpensive phone calls to your guests, directly from their rooms.
We know that there are still times you need to use a FAX or that some of your corporate guests need a FAX service. With ElastaFax, our digital Fax service, you will be able to do this fast. You will receive faxes using your email. Sending faxes is also easy as an email attachment, or using our online portal All without a fax machine. If you do still need one, we an deploy all this as a hybrid solution as well.
Today, every one of your guests expects fast internet connection in room and around the hotel. We will go beyond delivering high speed internet access over fiber. If there is ever an outage, main connections can seamlessly failover to backup DSL or LTE connections to ensure that your payment processing, ERP, phones and other mission critical applications continue to operate. We will ensure secure wireless connectivity from every corner, completely separated between guest and corporate traffic. All this while ensuring fair usage between guests with our unique technology.
Our enterprise grade routing equipment and management service will ensure your newtwork is secure and reliable. You have to offer internet access to the guests, but you are dependent on keeping your corporate and payment traffic secure. Yet, you do not want two physically separate solutions as they will quickly become unmanageable and cost prohibitive. Securely combining all traffic on a single network will optimize the use of your networking infrastructure and services. With our enterprise grade network appliances, we will affordably implement the security and reliability you need.
A Virtual Private Network (VPN) services are used to securely connect all your office locations of an organization. We offer a wide variety of VPN connectivity options to deliver a solution customized to your requirements. We support for point to point and point-to-multipoint deployment scenarios, many connection speeds and different redundancy options to ensure utmost reliability.
Standard WiFi access points available today cannot meet hospitality industry’s complex requirements. You need a mesh network of access points that will allow users to roam between them while moving through your property. Each access point supports multiple virtual networks to separate traffic from different applications like corporate, security cameras, guest access and others. When your guests connect, our Hotspot application can present your branded login page, with specific terms and conditions of use. We can either support a free access or a paid service plans with integrated per guest billing. In any case, our solution can keep your network protected, and even enforce fair usage policy between guests by throttling high bandwidth users to ensure satisfactory quality of service for all.
We know that all your business processes run on reliable PCs for all your staff. We offer a variety of workstations to fit your team’s diverse needs. Your custom solutions is delivered with IT support, antivirus, backup and main business applications, bundled in a single, affordable, worry-free monthly service. Even if you offer computer access to you guests, similar to an internet cafe experience, we will work with some of our specialized partners to deliver a customized, turn key solution.
Today, your website is your business card. And in your business, big or small, your guests expect on line booking and services reservations. We will work with you to develop online booking, reservations, customized forms and other integrated applications to ensure your website is as outstanding as your property.