Service providers typically purchase technologies developed by network equipment vendors and
then depend on the vendors to develop new capabilities or services. Unfortunately, this leaves little room for customization, as service providers use the same
equipment from the same vendors and deliver the same cookie-cutter service.
ElastaLink is different. Our roots and passion are in research and development, which led us
to develop in-house service platforms and a vast array of customization options. Our team of
telecom experts has worked with vendors and service providers in Canada and overseas. For
more than 20 years, we have been working with and implementing cutting-edge technologies,
including those that may not have been widely used in North America. This diversity has
increased the security and flexibility of our systems while maintaining competitive price points. Our service platform and infrastructure network are located at our data centres in Ottawa and Montreal and extend over multiple Points of Presence (PoPs) across Canada.
We are not a reseller; we are a service provider. We partner with major national and
international carriers to further extend our reach. To ensure high quality and security, we
manage every connection delivered to the client’s site. Whether the connection to your
office is delivered over a copper wire, optical fibre or wireless technology, we monitor it
end-to-end, to resolve network problems before they affect you. ElastaLink’s team will be with you from initial planning through design and implementation, and will then provide ongoing support.
Personal attention makes ElastaLink the team to call for all your growing IT needs, allowing
you to take care of business instead of pouring time, money and effort into managing
multiple technology and service providers. We focus on delivering solutions and services in
three key categories:
