Healthcare

We work with many kinds of healthcare businesses, from medical suppliers to stand-alone clinics, care groups and several hospitals, and we implement solutions that leverage the latest technology, keeping staff productive, patients satisfied, and regulatory requirements fulfilled. A 2017 Gartner research study on healthcare and IT indicated that IT spending should be divided into three categories: funds to run the business, funds to grow the business and funds to transform the business. ElastaLink can help in all three areas.

Accelerate your paperless strategy

Keep all your data secure but accessible. Streamline scheduling, EMR, billing and regulatory compliance.

Our integrated phone and email solutions ensure patients can easily reach you. To increase patient satisfaction, in addition to isolated and shared Internet access, our guest Wi-Fi hotspot system can deliver an interactive patient information system. We can simplify your billing and regulatory requirements with advanced faxing, secure connectivity, email, file sharing, storage and backup.

Increased staff productivity

Phones are integrated with the scheduling system to automate reminders, route patients’ calls and provide after-hours support

Streamlined paperwork

Secure faxing and connectivity for EMR and billing result in faster referrals and immediate payment processing

Increased patient satisfaction

Wi-Fi with fully separate clinic and patient traffic for EMR access on doctors’ tablets and patient entertainment in the waiting room

Simplified regulatory compliance

Secure and encrypted email and file sharing for privacy. Off-site backup and archiving with fast searchability and accessibility

Choose a service below to see how we tailor it for healthcare

Phone

Healthcare providers need scalable phone systems that can handle peak demand and efficiently distribute patient calls. Furthermore, a phone system must support complicated call routing for after-hours on-call decisions and emergency call lists. If you belong to a medical group with multiple locations, your phone system must deliver free calling, share resources, and even provide call failover to another site if a receptionist is too busy at a primary location. ElastaLink’s extensive experience with healthcare providers means we know how to meet your business and regulatory requirements.

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